Supervisor: Senior Manager, Application Delivery and
Support, Finance and HR Systems
Position Summary: Provide functional and technical
leadership to the support team.
Responsibilities
1. Provide leadership and guidance to the support team
2. Provide 2nd level functional support for SAP HR/Payroll modules.
3. Provide functional support for reports, interfaces and enhancements and prepare design documents and detailed specifications for ABAP programming.
4. Maintain strong working knowledge of the HR/Payroll systems in order to effectively utilize its capabilities.
5. Analyse and provide solutions to issues/errors and new requirements.
6. Conduct user training.
7. SAP HR Authorization administration.
8. Ad-hoc projects.
Competencies
1. In-depth hands-on configuration experience in SAP HR/Payroll modules is a must
2. SAP Certification is a must
3. User support and User training experience is a must
4. HR/Payroll processes experience is a plus
5. Familiarity with ABAP programming is a plus
6. Experience with ABAP Query is a plus
7. Experience in SAP HR security administration is a plus
8. General Programming/System Analysis experience is a plus
9. Strong analytical skill and problem-solving abilities
10. Excellent interpersonal, written and oral communication skills
11. Ability to work effectively with a variety of people across various levels
12. Ability to multi-task, balance priorities and work under pressure
13. Strong sense of urgency in meeting deadlines
Mandatory requirement
1. Degree or equivalent
2. SAP Certified
3. Implemented at least two full life-cycle SAP HR/Payroll projects (Rel 4.6C or mySAP ERP), with in-depth hands-on configuration experience in at least three or more of the following SAP components:
Personnel Administration
Payroll
Benefits
Compensation Management
Time Evaluation
4. Good knowledge of HR/payroll processes and business requirements
